Effective Date: September-2025
Last Updated: 12/September/2025
This Privacy Policy explains how Oceanic Khorfakkan Resort & Spa (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you make reservations through our direct booking engine at bookings.oceanichotel.com (“Website”).
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We may collect the following types of information when you interact with our Website:
- Personal Identification: Name, email address, phone number, mailing address, nationality.
- Booking Details: Stay dates, number of guests, room preferences, special requests.
- Payment Information: Credit/debit card details and billing address (processed securely through our payment providers).
- Technical Data: IP address, browser type, device information, operating system, cookies, and browsing activity.
2. How We Use Your Information
We use your personal data to:
- Process and confirm your booking.
- Communicate with you about your reservation.
- Provide customer support.
- Process secure payments.
- Improve Website functionality and security.
- Comply with legal obligations.
- Send marketing communications (with your consent).
3. Sharing of Information
We do not sell your personal information. We may share it only with:
- Service Providers: Payment processors, booking system providers, IT and hosting services.
- Legal Authorities: If required by law, regulation, or court order.
- Business Transactions: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
Our Website uses cookies to:
- Enable core booking functionality.
- Save your booking preferences.
- Analyze traffic and improve performance. You can manage or disable cookies through your browser settings.
5. Data Retention
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We keep your personal data only as long as needed to fulfill the purposes in this Privacy Policy, unless longer retention is required by law.
6. Data Security
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We use reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
General Rights
You may request access, correction, deletion, restriction, or transfer of your personal data. You may also object to our use of your data or withdraw consent (where applicable).
If you are located in the European Union or European Economic Area, you have the following rights under the
General Data Protection Regulation (GDPR):
- Right of Access
- Right to Rectification
- Right to Erasure (“Right to be Forgotten”)
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Lodge a Complaint
CCPA/CPRA Rights (California Residents)
If you are a California resident, you have rights under the
California Privacy Rights Act (CPRA):
- Right to Know
- Right to Delete
- Right to Correct
- Right to Opt-Out of Sale/Sharing (we do not sell personal data)
- Right to Non-Discrimination
8. International Transfers
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If you are located outside [insert country], your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) where required.
9. Children’s Privacy
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Our services are not intended for children under 12. We do not knowingly collect data from children. If we become aware that we have done so, we will promptly delete it.
10. Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
For questions, concerns, or privacy requests, please contact:
- Email:
- Phone:
- Address: If you are an EU/EEA resident, you may also contact our Data Protection Officer (DPO) at: DPO contact
Oceanic Khorfakkan Resort & Spa